- Koichi Shimotake new
- Yumemi, Inc.
- Director & Officer
A Specialist in Services Management and CX Design for Omnichannel Services using digital media. After working eight years for a Japanese trading company, simultaneously established own companies in both Japan and Indonesia. Devised a new online travel business combining online/offline services which grew into the number one service in its category, using services management and a fast PDCA cycle for continuous improvement of CX design. After the business was acquired, handled marketing strategy for Asia-Pacific as CMO in the newly merged company. Since 2012, has been involved in various online/offline business startups, as well as planning and developing many omnichannel smartphone native apps for retailers, fashion SPAs, QSRs and makers at digital marketing solutions company, Yumemi. (Recommended by Mr.Taketomi)
Session:
10/4 16:45-18:15