Mikoto delivers the best in class marketing results for brands, and the new marketing technologies to help companies to connect their customers in a whole new way. He leads the market categories of One to One Customer Journey and CMO with the emerging marketing technologies. He is a marketing professional with over 15 years of international marketing experience in more than 14 industries (FMCG, Automotive, Healthcare, IT, Cloud, Retail...) He is a Founder & Chief Marketing Organizer of JAPAN CMO CLUB. He is an author of the book “The Customer Journey” http://www.sendenkaigi.com/japancmoclub/

Session:

[A-9] Customer Journey Strategy